Contact: 031 702 6025

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COURSE SCHEDULE 2023-24

Khanyanjalo consulting  is a fully accredited training provider with different SETAs and is a  Level  1 Contributor BBBEE company.

The dates below  can be adjusted to fit your schedule if the employer wants the course to be provided in-house for a group of employees

A minimum of 10 delegates is needed for a course to proceed.

 

For any enquiries and  bookings,  call us at 031 7026025 or visit our website www. khanyanjaloconsulting.co.za,  or complete the online booking form and send it to us as directed

Human resources management

  • HR Audits
  • Team Building
  • Performance management
  • People management
  • Recruitment and Selection
  • The grievance and Disciplinary processes
  • Change management
  • Problem solving and decision making
  • Strategic planning process
  •  Leadership and management
  • Managing HIV/AIDS in the workplace
  • Time management
  • Communication skills
  • Customer care
  • Project management
  • Conflict management
  • Handling difficult employee situations
  • Handling diverse Labour relations issues
  • Training Investigating and Presiding Officers
  •  Fraud prevention and control
  • Holding effective meetings
  • Stress Management
  • Report writing
  • Telephone etiquette
  • Assertiveness
  • Occupational Health and Safety
  • Executive coaching
  • Facilitating strategic planning sessions
  • Facilitating strategy implementation review sessions
  • Guest  speaking at academic and social functions
  • Events co-ordination

 

Dispute resolution

  • The concept and nature of Labour disputes
  • How to minimize disputes in your organization
  • Dispute resolution under the Labour Relations Act 66 of 1965
  • The Commission for Conciliation Mediation and Arbitration as a dispute resolution mechanism
  • The Main functions of the CCMA
  • Disputes that may be referred to CCMA
  • Reasons for high referrals to CCMA
  • Dispute referral statistics
  • Conciliation-Arbitration process
  • Trial Advocacy
  • The Point in Limine
  • Pre-dismissal arbitration
  • How to refer a case to CCMA
  • Recession and variation
  • Review of the awards and ruling
  • Bargaining Councils as dispute resolution mechanisms
  • Functions of the Labour Court

 

Industrial Action

  • A brief Historical examination of industrial action in South Africa
  • The Industrial court and the rise of legalism
  • Centralized collective bargaining
  • The Labour Relations Act
  • The seasonal pattern of strike activity in South Africa
  • Is South Africa strike prone?
  • Development of the law on strike
  • The Legal dimensions of industrial action
  • Protected strikes and Lock-outs under the 1995 Labour Relations Act
  • Specific provisions relating to the right to strike
  • The practicalities of strike management

Financial management, assets and SCM

  • Introduction to Financial Management
  • Financial Planning
  • Resource Allocation
  • In-year Management
  • Evaluating and Reporting: Accounting for performance
  • Asset management
  • Supply chain management

 

Labour relations in the workplace

  • The employment relationship as a source of rights and obligations
  • Employment misconduct, discipline and dismissals
  • Termination of employment
  • Elements of procedural fairness in respect of terminations
  • Substantive fairness
  • Common forms of misconduct
  • Poor work performance and incapacity
  • Dismissals based on operational requirements
  • Grievance procedures
  • Training investigating and presiding officers

 

Collective bargaining and organizational rights

  • The duty to bargain and organizational rights
  • The collective bargaining processes
  • Negotiation
  • Internal factors that have an impact on negotiations
  • External factors that have an impact on negotiations
  • Bargaining in good faith
  • The arguments used in wage negotiations
  • Negotiating tactics
  • Negotiating strategies
  • The negotiating processes

 

Nursing management/Education

  • The Nurse’s pledge of service and nursing legislation as foundations of nursing practice
  • Staffing/ Scheduling in nursing
  • Shift change handovers
  • Clinical Governance
  • Delegation of individual nurses (shift by shift management)
  • The Scientific Model (Nursing Process)
  • Adverse Events management
  • Triaging of Patients
  • The Visiting Hour-Making or breaking the image of the hospital
  • Effective Leadership and Management
  • Performance Management in Nursing
  • Strategic /Operational planning
  • Effective communication in nursing
  • The Role of the Nurse Manager in budget/expenditure control
  • Problem solving and decision making in nursing
  • Nurse patient relationship
  • Orientation/induction of staff nurses and nursing assistants
  • Ensuring quality in nursing education
  • Culture of teaching and learning
  • Dichotomy of nursing education and nursing service
  • Monitoring and evaluating the teaching/learning process

 

 

 

Human resources management

  • HR Audits
  • Team Building
  • Performance management
  • People management
  • Recruitment and Selection
  • The grievance and Disciplinary processes
  • Change management
  • Problem solving and decision making
  • Strategic planning process
  •  Leadership and management
  • Managing HIV/AIDS in the workplace
  • Time management
  • Communication skills
  • Customer care
  • Project management
  • Conflict management
  • Handling difficult employee situations
  • Handling diverse Labour relations issues
  • Training Investigating and Presiding Officers
  •  Fraud prevention and control
  • Holding effective meetings
  • Stress Management
  • Report writing
  • Telephone etiquette
  • Assertiveness
  • Occupational Health and Safety
  • Executive coaching
  • Facilitating strategic planning sessions
  • Facilitating strategy implementation review sessions
  • Guest  speaking at academic and social functions
  • Events co-ordination

 

Doctors’ courses

  • Management and Leadership
  • Clinical Management
  • Clinical Governance
  • Ideal Hospital Management
  • The oath, ethics and the  law  in relation to management of HIV/TB/STI

 

Systems management and General workers

  • Patient administration
  • Laundry management
  • Mortuary management
  • Hospital maintenance
  • Transport management
  • Kitchen management
  • Boiler management
  • Customer  care
  • Health and safety
  • Fire fighting
  • Telephone etiquette
  • Infection control
  • First Aid
  • Communication
  • Grievance and  disciplinary process